Tag Archives: customer

Cooking Up a Class Action

Deceptive packaging

Within the realm of seemingly frivolous lawsuits, the recent claim filed by a Florida mac and cheese consumer may offer valid points of contention. According to her argument, under the guise that the food is prepared in 3.5 minutes, Kraft Heinz Company has sold a competitively higher priced selection of mac and cheese cups to its consumers. For eight 2.39 ounce cups, the product, Velveeta’s Microwavable Shells and Cheese Cups, is valued at $10.99. The consumer contends that, had she known the true timeframe of food preparation from start to finish, she might not have elected to purchase a pricier mac and cheese option. Continue reading →

Decision Wrinkles a Defense

Smoothing over complaints?

For years, personal care and cosmetics companies have produced advertisements that highlight the need to introduce skincare regimens that may aid in the curbing of probable topical aging. By using their products or services, you may look younger, feel healthier, and reduce the weathering that accompanies the passage of time. L’Oreal, however, is one company that must answer to the complaints reported by customers who claim that two collagen products do not adequately help the anti-aging process of wrinkle care. Continue reading →

McDonalds Hit with Another Hot Coffee Lawsuit

Hot coffee

The controversy over scalding hot coffee temperatures at McDonald’s continues. The fast food chain was recently hit with another lawsuit by a customer who was severely burned by their coffee. Joan Fino, a 74-year old California resident, is the latest to sue McDonalds for burns she sustained from hot coffee spilling in her lap. Nicholas Wagner, Fino’s attorney states, “Despite over 1,000 complaints from customers about being burned by the coffee, McDonald’s still continues to brew the coffee at such an exceptionally high temperature”. Fino claims she receive her coffee and the lid was not secure, causing her to spill the coffee, and she continues to suffer from the aftermath of her injuries. Read More