Tech Trouble Ends in Settlement

Invasion of privacy?

Concerning a prior consumer complaint, which accused Facebook of violating an Illinois privacy law, a settlement has been reached and approved by a judge. According to the lawsuit, without the permission of users, Facebook has used facial-recognition technology to help tag photos on profiles. The lawsuit was initially filed in 2015 in Illinois, where state privacy laws specifically forbid this type of biometric collection and storage of data without the consent of members. Since the lawsuit began, Facebook has altered its technology and has also been ordered by a judge to pay $650 million in compensation. Read more

New Type of Class Action

Issues from A to Z

In 2020, after facing allegations that the company was purposefully slowing down iPhones, Apple entered a $113 million settlement with 34 state attorneys general. The tech company denied liability in the case and maintained that the software updates were meant to correct prior issues with older lithium-ion batteries. Since that class action ended, Apple has upgraded to a new class action lawsuit involving its butterfly keyboard. This month, a judge approved the class action status of the lawsuit, recognizing that the issue is similar, if not the same, for most affected customers. Read more

A Settlement is Brewing

We want the real stuff

For about 62% of the US population, coffee is the desired beverage to kick start the day. Whether you purchase a cup on the way to work or brew your own at home, you are relying on the coffee to get you through the day, or at least until your 3 pm pick-me-up. While some consumers may not notice the origin of their coffee, others are more inclined to purchase grounds or pods that are authentic to certain regions. Kona coffee, for example, is native to Hawaii and is known for its smooth texture and sweet and nutty taste. Or so we thought. Read more

Don’t Stop the Game

Taking from the rich…

The stock trading and investing app, Robinhood, has developed into one of the most popular broker-dealer platforms. Aside from its “commission-free” marketing, the benefits include easy accessibility and your first stock free! About a month ago, however, consumers learned of the downsides to using Robinhood. At least 90 lawsuits have been filed against the company for restricting trade of specific securities, including GameStop. Consumers claim that the perceivably unlawful act of the company has caused financial hardship and unfair, lost opportunities for a potentially profitable investment. Read more

Home Improvement Mishap

Renovation dispute

When renovating your home, it is imperative to hire competent contractors that will do the job right the first time.  A Springfield couple performed their due diligence in hiring Home Depot to completely reconstruct their new home.  The renovation would include a new kitchen and bathroom, and new flooring and windows. Home Depot subcontracted the job to B. Lombardi & Sons of Cedar Grove, Verona and Roseland.  The couple is now suing both parties for incomplete work and violations of the Consumer Fraud Act and the Home Improvement Practices Act.  In addition, the couple claims the contractors used poor quality building materials and breached their contracts. Read more