Tag Archives: consumer rights

Claim it Fast!

Fast-food settlement

Although Chick-fil-A has not admitted to any wrongdoing and denies allegations, the company has agreed to settle a class action lawsuit that was initially filed in October 2023.  In preparation for the settlement disbursement, the Georgia-based fast-food giant has established a cash fund in the amount of $1.45 million and a gift card fund totaling $2.95 million.  The customers that were directly impacted by the company’s alleged actions must file a claim by February 15.  The accepted claimants may receive up to $29.25 in either cash or a gift card.

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Leading to Litigation?

Exciting drinkware options

Consumer concerns may lead to a stronger fight against the manufacturer of a wildly popular tumbler.  The Stanley Quencher cup yielded an impressive revenue stream for the company, with $750 million in sales in 2023.  This sales number is a massive jump from the $75 million in Quencher sales earned in 2022.  Perhaps some of the more enticing features of the tumbler include its spectrum of colors, longevity of desired beverage temperature, and monogram design options.  One of the newest components to the product, as showcased by social media influencers, is the possible presence of lead within the tumbler.

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Customer’s Sweet Revenge

Sweet mess of complaints

As a consumer, it may appear logical to expect that the item contained therein matches the advertised image depicted on the front of the product packaging.  In the case of Hershey’s holiday chocolate, however, Florida resident, Cynthia Kelly, claims that the facial motifs etched into the product wrapper design are not actually carved into the outer chocolate coating of Reese’s Peanut Butter pumpkins, ghosts, footballs, snowmen, stockings, and bells.  On behalf of herself and additional impacted customers, the Florida plaintiff filed the lawsuit, which has reached class action status, and aims to retrieve $5 million in compensation. 

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Object the Injection

Botched cosmetic procedure

A Salt Lake City entrepreneur has taken her role as a cast member on The Real Housewives to a level of legal proportion.  When she is not vacationing on girls’ trips and arguing at plated meals with her fellow housewives, Heather Gay devotes her time as the co-owner of Beauty Lab + Laser, a Utah-based company that offers cosmetic enhancements, such as Botox, lip injections, fillers, contouring, sculpturing treatments, and hair restoration, among other services.  Otherwise viewed as a successful business, a recent lawsuit has led to the company’s potential harm and lost revenue.

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Medical Access Denied

To insure or not to insure?

For those with health insurance, the final three months of the annual calendar year may ignite a sense of urgency to schedule appointments and utilize benefits, such as a free eye exam or 100% coverage after a deductible is paid.  In the case of two now-deceased elderly insurance holders, however, conflict may arise if owed benefits are not honored.  According to a recent lawsuit filed against UnitedHealth, elderly patients were not provided the care afforded under their Medicare Advantage Plans.  An artificial intelligence (AI) algorithm is the alleged reason for the denial.

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