Tag Archives: consumer rights

Calling all Customers!

Phone service hacks

AT&T announced in March that a collection of personal, private information about 73 million of the company’s former and current customers was breached.  Although the data was posted on the internet this year by the hacker enterprise known as MajorNelson, AT&T confirmed that the compilation of information stemmed from five years ago or even earlier.  Following the alleged flagrant and negligent disregard for maintaining appropriate security of its customer’s private records, AT&T has been named in a proposed class action lawsuit.  The breakdown of those impacted includes 7.6 million current customers and 65.4 million former customers. 

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Take a Bite Out of This

Apple’s new lawsuit

Apple is once again in the news for yet another lawsuit involving possible antitrust infringement.  In this most recent case, filed at the beginning of this month, Apple has been accused of engaging in the practice of “tying,” which involves the stipulation that a consumer must use one product to use another.  Specifically, users of iPads and iPhones are tied to the iCloud service for storage.  According to the lawsuit, given Apple’s position in the market as a monopoly, certain rules apply to the company that make it allegedly illegal for the company to tie these products together.

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List the Hysteria

Food contamination

Due to a Listeria outbreak and the resulting deaths of two consumers, a selection of dairy products sold by Modesto, California-based company Rizo López Foods has been recalled.  The items were sold in retail stores, such as Walmart, Costco, and Trader Joe’s.  The roughly 60 items removed from store shelves range from various salad dressings, salad kits, taco kits, layered dips, queso fresco, and cotija cheese.  As early as June 2014, at least 26 people have reported illnesses tied to the consumption of the recalled products.  Since December 2023, the investigation was reopened.

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Claim it Fast!

Fast food settlement

Although Chick-fil-A has not admitted to any wrongdoing and denies allegations, the company has agreed to settle a class action lawsuit that was initially filed in October 2023.  In preparation for the settlement disbursement, the Georgia-based fast-food giant has established a cash fund in the amount of $1.45 million and a gift card fund totaling $2.95 million.  The customers that were directly impacted by the company’s alleged actions must file a claim by February 15.  The accepted claimants may receive up to $29.25 in either cash or a gift card.

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Leading to Litigation?

Exciting drinkware options

Consumer concerns may lead to a stronger fight against the manufacturer of a wildly popular tumbler.  The Stanley Quencher cup yielded an impressive revenue stream for the company, with $750 million in sales in 2023.  This sales number is a massive jump from the $75 million in Quencher sales earned in 2022.  Perhaps some of the more enticing features of the tumbler include its spectrum of colors, longevity of desired beverage temperature, and monogram design options.  One of the newest components to the product, as showcased by social media influencers, is the possible presence of lead within the tumbler.

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