Tag Archives: consumer rights

Object the Injection

Botched cosmetic procedure

A Salt Lake City entrepreneur has taken her role as a cast member on The Real Housewives to a level of legal proportion.  When she is not vacationing on girls’ trips and arguing at plated meals with her fellow housewives, Heather Gay devotes her time as the co-owner of Beauty Lab + Laser, a Utah-based company that offers cosmetic enhancements, such as Botox, lip injections, fillers, contouring, sculpturing treatments, and hair restoration, among other services.  Otherwise viewed as a successful business, a recent lawsuit has led to the company’s potential harm and lost revenue.

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Medical Access Denied

To insure or not to insure?

For those with health insurance, the final three months of the annual calendar year may ignite a sense of urgency to schedule appointments and utilize benefits, such as a free eye exam or 100% coverage after a deductible is paid.  In the case of two now-deceased elderly insurance holders, however, conflict may arise if owed benefits are not honored.  According to a recent lawsuit filed against UnitedHealth, elderly patients were not provided the care afforded under their Medicare Advantage Plans.  An artificial intelligence (AI) algorithm is the alleged reason for the denial.

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As Plane as Day

Undesirable traveling

The holiday season typically welcomes the tradition of visiting with family and friends, which often requires travel by car, train, bus, or airplane.  The latter option yields particularly high volumes of passengers around Thanksgiving, Christmas, and New Year’s.  Although airlines appear to execute efficient effort to avoid delays and accommodate customers, one airline has developed a reputation for a reason some may not expect.  Two lawsuits entered against American Airlines involve the treatment of underaged children.  While one was settled, the other was recently filed.

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Serving Up Surcharges

Not on the menu

At a restaurant in Georgia, tolerance for children is not part of the menu.  The parents of even well-behaved children may be forced to pay an undefined surcharge, categorized as a fee “for adults unable to parent.”  This business practice has raised questions about how far restaurants or other service-driven businesses may go to tack on outrageous or unjustified costs, and whether this policy violates the rights of consumers.  Some view this policy as subjective and a way to trick patrons into paying for more than what they ordered.    

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An Effort to “Like”

Too much social media?

For years, social media has been scrutinized and criticized as one of the driving forces behind youth bullying, self-esteem issues, and poor mental health.  Now, a federal lawsuit and subsequent state lawsuits have targeted Meta, the corporate owner of Facebook and Instagram, for employing dangerous tactics and features for drawing teenagers and children into its social media apps.  The lawsuits suggest that the specific methods of encouraging continued use have contributed to a deterioration of mental health in its users. 

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