With another act of negligence under its wings, United Airlines maintains its notorious reign as the most talked about airline. Previous incidents of forcefully removing passengers from seats and leaving a sexual assault victim in harm’s way are just a couple of reasons why this Airline has been generally disliked in the media. The airline’s most recent misfortune concerns that of an innocent animal. A 10-month-old French bulldog, named Kokito, boarded a flight in his doggy carrier, going from Houston to New York. The owner of the dog, who was accompanied by her young teenage daughter, and toddler, stored the TSA-approved pet carrier under the seat in front of her. A flight attendant argued with the passenger, insisting that the carrier was somewhat blocking the aisle. Trusting that the flight attendant would not willingly put the dog in a dangerous environment, the passenger agreed to store the dog and carrier in the overhead bin. Continue reading
I think it is safe to say that almost everyone has heard of the infamous McDonald’s coffee case, where the plaintiff received a healthy lump sum for suffering third-degree burns (some all the way to the bone) in her pelvic region when she spilled hot coffee. Why is it that companies keep finding themselves in hot water with hot coffee? Lourdes Cervantes, who is a resident of Houston TX, filed suit against Continental Airlines over an incident of hot coffee. Cervantes was on her way to Newark NJ from Madrid on board Continental Airlines Flight 63 where a stewardess placed a cup of coffee on the tray in front of her lap. The complaint states that the passenger in seated ahead of Cervantes reclined his seat, causing the coffee to slide off of the tray table on her lap mid-flight.