Recurring charges

Spotify, the Sweden-based company was hit with a lawsuit recently for charging a customer monthly without her consent. A Spotify customer who recently upgraded her account, states that she did not give consent for recurring charges to her credit card. At the initial upgrade, customers are awarded a free month prior to being charged. Customers are informed at this time that if they do not cancel their subscription after the first month, their credit card on file will then be charged. Subscriber Melissa Bleak, “claims that automatic renewal charges to her premium account violate a California law requiring affirmative consent”. Read More