{"id":11129,"date":"2024-04-29T14:27:43","date_gmt":"2024-04-29T18:27:43","guid":{"rendered":"https:\/\/blog.lawyer.com\/?p=11129"},"modified":"2024-04-29T14:27:43","modified_gmt":"2024-04-29T18:27:43","slug":"calling-all-customers","status":"publish","type":"post","link":"https:\/\/blog.lawyer.com\/index.php\/calling-all-customers\/","title":{"rendered":"Calling all Customers!"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><a href=\"https:\/\/blog.lawyer.com\/wp-content\/uploads\/2024\/04\/freestocks-mw6Onwg4frY-unsplash-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/blog.lawyer.com\/wp-content\/uploads\/2024\/04\/freestocks-mw6Onwg4frY-unsplash-1024x683.jpg\" alt=\"\" class=\"wp-image-11130\" style=\"width:277px;height:auto\" srcset=\"https:\/\/blog.lawyer.com\/wp-content\/uploads\/2024\/04\/freestocks-mw6Onwg4frY-unsplash-1024x683.jpg 1024w, https:\/\/blog.lawyer.com\/wp-content\/uploads\/2024\/04\/freestocks-mw6Onwg4frY-unsplash-300x200.jpg 300w, https:\/\/blog.lawyer.com\/wp-content\/uploads\/2024\/04\/freestocks-mw6Onwg4frY-unsplash-768x512.jpg 768w, https:\/\/blog.lawyer.com\/wp-content\/uploads\/2024\/04\/freestocks-mw6Onwg4frY-unsplash-1536x1024.jpg 1536w, https:\/\/blog.lawyer.com\/wp-content\/uploads\/2024\/04\/freestocks-mw6Onwg4frY-unsplash-2048x1365.jpg 2048w, https:\/\/blog.lawyer.com\/wp-content\/uploads\/2024\/04\/freestocks-mw6Onwg4frY-unsplash-624x416.jpg 624w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">Phone service hacks<\/figcaption><\/figure>\n<\/div>\n\n\n<p>AT&amp;T announced in March that a collection of personal, private information about 73 million of the company\u2019s former and current customers was breached.\u00a0 Although the data was posted on the internet this year by the hacker enterprise known as MajorNelson, AT&amp;T confirmed that the compilation of information stemmed from five years ago or even earlier.\u00a0 Following the alleged flagrant and negligent disregard for maintaining appropriate security of its customer\u2019s private records, AT&amp;T has been named in a proposed class action lawsuit.\u00a0 The breakdown of those impacted includes 7.6 million current customers and 65.4 million former customers.\u00a0<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Despite news of the breach coming to the surface in March, a different hacker group asserts that it allegedly stole the same information about three years ago.\u00a0 Among the pieces of data stolen from AT&amp;T, some of the more critical elements include account numbers, passcodes, full names, and Social Security numbers.\u00a0 Now, current and former customers are at a considerably <a href=\"https:\/\/www.classaction.org\/news\/atandt-data-breach-lawsuit-says-73-million-people-impacted-by-2024-cyberattack\">higher risk<\/a> of becoming subjected to identity theft.\u00a0 Aside from the possible threat of fraud, the impacted consumers\u2019 invasion of privacy is also a point of concern.\u00a0 The consumers may now be forced to assess their own personal level of risk to determine if it is best, given their situation, to pay for and enroll in credit monitoring services and incur the cost of credit freezes and protection.<\/p>\n\n\n\n<p>AT&amp;T\u2019s alleged failure to implement security measures that are consistent with industry standards is not the first disaster faced by the company.\u00a0 In April, the Federal Trade Commission (FTC) announced <a href=\"https:\/\/www.ftc.gov\/news-events\/news\/press-releases\/2024\/04\/ftc-sends-refunds-former-att-wireless-customers-who-were-subject-data-throttling\">its plan<\/a> to issue partial refunds to customers that were misled by AT&amp;T into believing that their data plans were truly unlimited.\u00a0 As confirmed by the lawsuit filed in 2019, however, during a billing cycle, if customers used data over a certain threshold, AT&amp;T would manipulate the customer\u2019s functions of the service by reducing individual data speeds.\u00a0 These two lawsuits may lead customers to question the company\u2019s integrity in providing a reliable service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AT&amp;T announced in March that a collection of personal, private information about 73 million of the company\u2019s former and current customers was breached.\u00a0 Although the data was posted on the&#8230;<\/p>\n","protected":false},"author":230,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_s2mail":"yes","footnotes":""},"categories":[548,3],"tags":[396,54,1794,2947,55],"class_list":["post-11129","post","type-post","status-publish","format-standard","hentry","category-lawsuits","category-settlements","tag-business-2","tag-class-action","tag-consumer-rights","tag-cybersecurity","tag-technology"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.lawyer.com\/index.php\/wp-json\/wp\/v2\/posts\/11129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.lawyer.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lawyer.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lawyer.com\/index.php\/wp-json\/wp\/v2\/users\/230"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lawyer.com\/index.php\/wp-json\/wp\/v2\/comments?post=11129"}],"version-history":[{"count":1,"href":"https:\/\/blog.lawyer.com\/index.php\/wp-json\/wp\/v2\/posts\/11129\/revisions"}],"predecessor-version":[{"id":11131,"href":"https:\/\/blog.lawyer.com\/index.php\/wp-json\/wp\/v2\/posts\/11129\/revisions\/11131"}],"wp:attachment":[{"href":"https:\/\/blog.lawyer.com\/index.php\/wp-json\/wp\/v2\/media?parent=11129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lawyer.com\/index.php\/wp-json\/wp\/v2\/categories?post=11129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lawyer.com\/index.php\/wp-json\/wp\/v2\/tags?post=11129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}