Refund refusal?

Despite the current state of the nation and the world, American Airlines, among other flight companies, have continued to operate.  While many individuals have opted to cancel travel plans, others are left with no other choice than to travel internationally or across state lines. The airlines initially appeared to take a flexible approach to the mass request for refunds and cancellations.  Many customers, however, claim that when they asked for their money back, American Airlines’ response was unfavorable, leaving many to blame the airline of deceptive business practices.  As a result of this alleged mishandling, customers have taken legal action. Continue reading →