An Inconvenient Ruling

Although it is based in Texas, 7-Eleven is a household name in several countries. The multinational company offers considerations for franchise opportunities, but also maintains the right to end the contract if certain standards or guidelines are not upheld. A 7-Eleven store owner located in Osaka, Japan, for example, is now ordered to pay $845,000 in damages to the company for failing to remain open 24 hours a day. Starting in 2019, a franchisee, Mitoshi Matsumoto, who opened the store in 2012, decided to close down operation for a few hours every night. The decision to close for five hours each night resulted in a loss of business and an infraction against company policy.

