Woman Charged for Bad Hotel Review

Hotel, by pixabay user bottlein, licensed by Creative Commons.

Negativity Never Pays

We have all had sub-par experiences at a restaurant or hotel, and some of us may have even gone online and left a negative review. What happens when a hotel threatens legal action over your feedback? Katrina Arthur of Indiana saw an additional $350 charge on her debit card after posting a bad review about a hotel, and also received a letter from the hotel’s lawyer, threatening legal action. The Indiana Attorney General’s office caught wind of the charge and legal threat, and fired back with a lawsuit against the hotel itself. The AG claims that a $350 charge would violate the Indiana Deceptive Consumer Sales Act. Read More