Tag Archives: RBS

Citizens Pays $132.5 Million for Overdraft Practices

Show me the money

Citizens Financial Group, a bank based in Rhode Island, was accused of unfair business practices in its calculation of overdraft fees for its poorer customers.  Instead of processing transactions in the chronological order they were created, the bank elected to process them from largest to smallest.  This increased the likeliness and amount of overdraft fees, which are levied when a customer spends more money than he/she has in the bank.

Read on to find out exactly how these customers were ripped off